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blacklisted casino thepogg

This operator is NOT recommended by This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– Unlicensed – AVOID, AVOID, AVOID!

– Low value registration incentives.

WinBig 21 Casino Review

Review last updated - June 2017

OVERVIEW | 1.64/10

A Rival casino that don't take the time to respond to player complaints is nothing new, and WinBig 21 are exactly that.


Due to their Not Recommended status we did not feel comfortable asking a review to play with WinBig 21 casino.

A large proportion of the casinos that use Rival software are owned and operated by the Bonne Chance group, the same group that owns and operates Rival software. The centralized support and payment processing services that Bonne Chance provide for all of their casino had developed a substantially negative reputation due to excessive player payment problems and a lack of transparency when it comes to player disputes. Rival have even gone so far as to threaten CasinoMeister with legal action over a thread on the site's message boards, a threat that they later withdrew.

Rival are secretive about the ownership of the various casinos that use their software, but for the time being we can find no indication that WinBig 21 casino are operated by Bonne Chance.

The Rival connection aside, WinBig 21 casino have developed a worrying reputation in their own rights. WinBig 21 casino failed to respond to player complaints at Ask Gamblers.

WinBig 21 casino are also on CasinoMeister's No-Can-Do list.

WinBig 21 are associated with several other Rival casinos, one Playtech casino and the CyberNeedle group all via the EveningStar Holdings company. All of these properties have extensive player and affiliate issues.

For references see EveningStar Holdings Group Player Issues

You can see the latest updates to WinBig21's terms and conditions here.

BONUSES | 1 / 10

WinBig 21 Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 3-6 days | 5 / 10

Due to their Not Recommended status we have not tested the withdrawal times at WinBig 21 casino. The WinBig 21 website states that withdrawals are paid within 3-4 business days.

Minimum Withdrawal - None listed.

Max Withdrawal - None listed.

Banking Options Available - Credit/Debit card, Neteller, Skrill (MoneyBookers), Click2Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 3 / 10

WinBig 21 casino use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;



Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Customer Service | 0 / 10

Email Testing Record

  • December 2016 - No Response
  • June 2015 - No Response
  • November 2014 - No Response
  • June 2014 - No Response
  • December 2013 - No Response
  • September 2013 - No Response

Licensing | 0 / 10

WinBig 21 do not provide any information on their gambling license on their website.

The following countries are restricted from participation with WinBig 21 casino; Cyprus, Estonia, India, Pakistan, Hong Kong, Israel, Romania, Netherlands, United Kingdom and Canada

Contact Details;

Email :[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Phone : US Toll Free : +1 888 668 5258
UK Toll Free : +44 808 1349819
Fax : US FAX Toll Free : +1 877 385 9261

Affiliate Program - WinBig Affiliates.

Restricted Countries

Players from United States NOT accepted.

WinBig 21 does not accept players from the following countries: Canada, Cyprus, Estonia, Hong Kong, Hungary, India, Israel, Netherlands, Netherlands Antilles, Pakistan, Poland, Romania, United Kingdom.


Slots RTP

WinBig 21 do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points

The WinBig 21 comp point program awards 1 comp point for every $1 wagered and 1000 comp points can be exchanged for $1. This is equivalent to the standard Playtech comp point program.

Closing Thoughts

WinBig 21 casino have a history of non-responsiveness to player complaints and as such we don't recommend playing with them.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.


WinBig 21
Found for the Casino

Winbig21 - playthough problem

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WinBig 21
Found for the player

WinBig21 - Refuse to payout

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WinBig 21
Found for the player

WinBig21 - Withdrawal Not Received After Deposit Request And UPayCard Required

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WinBig 21
Found for the player

WinBig21 - Trying to get paid since Jan 1, 2016

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