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5.8

Winner’s Magic: Does not accept players from United States

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Winner’s Magic Casino

Overview

Review last updated – October 2019

Winner’s Magic Casino are owned by Vita Media Lab ApS  and are operating on the Aspire Global International Ltd platform. They are dual licensed: firstly in the United Kingdom by the UKGC; secondly in Malta by the MGA. They use IBAS as their ADR for UK customers and ThePOGG as their ADR under their Maltese license. Winner’s Magic offer a selection of games, around 550, across the live, table and slots categories by software providers including: Net Entertainment, NextGen Gaming Play ‘N Go, NYX, Evolution, BetSoft and Amaya. Their site utilises a colour palette of: orange, white and black and their logo is their name in orange with a witches’ hat perched above the “C”.

Trustworthiness

 - 8 / 10

Below we highlight the terms that players should be aware of when playing with Aspire Global run properties.

Dormancy Term - Term 4.5.1 states: "Starting 1 October 2016, if you are a UK resident and you have not logged in to your Player Account for six (6) consecutive months, then your Player Account will be considered as "dormant account" and We will charge a monthly maintenance fee that will be deducted from the balance of your account. Such fee being the higher of: (a) ten (10) percent of the then current balance of the account; or (b) GBP 5, until the balance of the account reaches zero." 24/07/2018

Responsible Gambling - Term 4.6 states: "To recover funds from dormant or closed accounts, player can log in at any time and request withdrawal of any funds present in the account. Prior closing an account, WE ensure that all funds have been withdrawn. If the account is blocked due to fraud, and the account has a remaining balance, refunds will be issued on deposits made as winnings will be forfeited by a player who violates the terms of use and/or the bonus policy. If a player decides to exclude himself temporarily, and a balance is kept in the account, the funds will only be available to the player once the exclusion has ended. In case of permanent exclusion, player will be advised to requires a cash-out as soon as the request is received." Specifically we have concern with this term enforcing a lock on withdrawing funds if an exclusion is requested. Exclusions should limit the facility to lose further funds, but should not limit access to withdraw funds already within the account. This could be viewed as a disincentive to making use of responsible gambling tools. In our opinion it is likely that the operator would not enforce this aggressively (i.e. they would accommodate withdrawal requests from excluded players), but we are uncomfortable with this being stated within terms and conditions.

Timeline for the Provision of Identification Documentation - Term 2.4 states: "We reserve the right at any time to request from You evidence of age in order to ensure that minors are not using The Company Services. We further reserve the right to suspend or cancel Your Player Account and exclude You, temporarily or permanently, from using The Company Services if satisfactory proof of age is not provided or if We suspect that you are underage and such satisfactory proof is not provided by You within five (5) days of our requesting such proof, Your Player Account shall be closed and You shall forfeit all funds in Your Player Account, such decision shall be final, binding and not subject to appeal." 24/07/2018. Giving a player only 5 days to submit identification documentation leaves players with a very short window if there are any issues that need to be addressed.

Maximum Bet bonus term - "When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than £4 or £0.50 per line or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill or Neteller and placed single bets equal to or greater than £2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal." - The inclusion of "or equal to" is of no significant or relevant benefit to the operator in terms of prevention of bonus abuse and as such serves only to trip up players who skim read the terms. 25/09/19

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Aspire Global license as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Bonuses

 - 6 / 10
100% up to £200
Max Bonus 200
Min Deposit 20
Max Bet 4/0.5
Type Cashable
Wagering 40x(D+B)
20 complimentary spins on Starburst
# of Spins 20
Spin Value 0.10
Max Bet 4/0.50
Max Win NA
Wagering 40xw

The Winner's Magic Welcome bonus currently consists of a bonus of 100% up to £200 plus 20 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus and 40xwinnings for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £4 or of 15% of the bonus whichever is greater and £0.50/payline on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

This is the UK Welcome Bonus. Bonuses may differ in other jurisdictions.

You can only claim one Welcome Bonus across all sites running on the Aspire Global network.

The bonus is cashable.

Bonus and associated winnings will expire after 21 days if wagering requirements are not completed.

Game Weightings:

  • All Netent games, 108 Heroes Multiplier Fortunes, 3888 Ways of the Dragon, 7 Piggies, 88 Fortunes, A Dragons Story, A While on the Nile, Acorn Pixie, Adelia The Fortune Wielder, AFTERSHOCK, Agent Valkyrie, Alaskan Fishing, Alice Adventure, Amazing Aztecs, Amazon Queen, Ancient Egypt Classic, Ancient Fortunes Zeus, Arcane Reel Chaos, Asgard, Avalon II, Avalon, Babushkas, Baccarat, Bar Bar Black Sheep, Batman 2016, BATTLESHIP DIRECT HIT, Bier Haus, Big Apple Wins, Big Bad Wolf, Bikini Party, Birds on Wire, Blackjack, Blazin' Hot 7's, Blazing Star, Blood Bank, Blood Queen, Bloopers, Bonanza, Book Of Gold, Book of Immortals, Book of Oz, Book of Spells, Book of Sun Multichance, Book of the Irish, Books and Bulls, Boom Bang!, Booming Seven Deluxe, Booster, Break Da Bank Again, Bridesmaids, Bully4U, Burning Flame, Bust The Bank, Cabaret Royale, Caishen's Gold, Candy Cash, Cash Camel, Cash Crazy, Cashapillar, Casino Holdem, Cats, Celtic Goddess, Cheeky Monkeys, Cherry Bomb Deluxe, Chilipop, Chilli Chilli Bang Bang, Chilli Gold 2, Chilli Heat, Chitty Bang, Classic Fruit, Cleopatra, Cleo's Wish, Cool Buck, Crystal Rift, Crystall Ball, Da Vinci Diamonds, Da Vincis Treasure, Danger! High Voltage, Deco Diamonds, Diamond Empire, Diamond Mine, Diamond Tower, Diamond Wild, DJ Wild, Dolphin Gold with Stellar Jackpots, Dolphin´s Luck 2, Double Bonus Poker 1 Hand, Double Da Vinci Diamonds, Double Play Superbet, Double Triple Chance, Downtown, Dragon King, Dragon Kingdom, Dragonz, Dream Date, Egyptian Dreams, Egyptian Fortunes, Electric Nights, Electric Sam, Elements, Emoticoins, Enchanting Spells, Esqueleto Explosivo, Exotic Cat, Exotic Fruit, Explosive Reels, Extra Chilli, Extra Juicy, Eye of Horus, Eye of the Amulet, Fire N Hot, Fire Queen, Fishin Frenzy Megaways, Fishin Frenzy, Flame Busters, Football Star, Forbidden Throne, Forest Mania, Fortune Girl, Fortunes of Asgard, Fortunes of the Dead, Fortunium, Foxin Twins, Foxin Wins Again, Foxin' Wins Christmas Edition, Foxin Wins, Fruit blast, Fruit Boxes, Fruit vs Candy, Fruit Warp, Fruit Zen, Fruits, Game of Thrones, Giant Gems, Girls with Guns I, Gladiator of Rome, Gladiators Go Wild, Glitter Gems, Glorious Empire, Gnome Wood, Gold Factory, Gold Rush, Golden Egg of Crazy Chicken Crazy Chicken Shooter, Golden Goddess, Golden Mane, Golden Princess, Golden, Goldwyns Fairies, Good Feathers, Gorilla Go Wild, Great Rhino, Hansel & Gretel Treasure Trail, Happy Birds, Heidis Bier Haus, Holly Jolly Penguins, Hot Cross Bunnies, Hot Frootastic, Hot Spin, Huangdi - The Yellow Emperor, Humpty Dumpty, Icy Gems, Illusions 2, immortal Romance, Imperial Dragon, Inspector Gadget, Ivanhoe, Jack in the box, Jackpot Poker, Jade Butterfly, Joker Poker, Joker Stacks, Jolly's Gifts, Journey to the West, Jumbo Stampede, Jungle Jackpot, Jungle Jim, Jurassic Park, Jurassic World, Justice Machine, King Kong Cash, King Kong, King of Kaiju: Rampage Riches, Kitty Cash, Kronos, La Bomba, Lara Croft Temples and Tombs, Leagues of Fortune, Legend of Loki, Life of Riches, Lightning Horseman, Lightning Leopard, Lost Vegas, Luchadora, Lucky 3, Lucky Clover, Lucky Lady, Lucky Links, Lucky Little Gods, Lucky Stripes, Luxor, Madame Destiny, Magic Mirror Deluxe, Magic of Pandora, Magic Stars 3, Medusa 2, Medusas Golden Gaze, Mega Money Rush, Mega Moolah, MegaJackpots Cleopatra, Merlin’s Millions Superbet, Mermaids Millions, Midas Touch, Million Coins Respin, Miss Midas, Moby Dick, Mojo Spin, Money Farm 2, Monster Madness, Monster Wheels, Montezuma, Moon Temple, Munchkins, Mustang Gold, Mystery of LongWei, Mystique Grove, Napoleon, Not Enough Kittens, Oink Country Love, Panda Fortune, Panda Pow, Paranormal Activity, Pearl of the Orient, Pick a Fortune, Pink Elephants, Pirate Gold, Pixie Wings, Pixies of the Forest II, Pixies Of the Forest, Playboy, Poltava, Pretty Kitty, Prosperity Twin, Psycho, Queen of Gold, Rabbit in the Hat, Raging Rhino, Rainbow Riches Home Sweet Home, Rainbow Riches PicknMix, Rainbow Wilds, Rainbrew, Ramses Book, Red Dragon, Red Flag Fleet, Red Queen Blackjack, Reel Gems, Reel Splitter, Reel Strike, Reel Talent, Renegades, Respin Rhino, Rise of Egypt, Robin Hood Prince of Tweets, Robin of Sherwood, Rockabilly Wolves, ROME: RISE OF AN EMPIRE, Royal Seven XXL, Ruby Casino Queen, Rumble Rhino, Sabaton, Santa, Scrolls of Ra HD, Secret Romance, Serengeti Diamonds, Shogun of Time, Siberian Storm, Silver Lioness 4x, Skulls of Legend, Slot Gamble - Beat the Dealer, Snow Leopard, Spartacus, Spartans Legacy, Spin or Reels HD, Spin Sorceress, Stacks O'Gold, Starmania, Stellar Jackpots – Silver Lion, Stellar Jackpots Serengeti Lions, Sugar Skulls, Super Fast Hot Hot, Super Lucky Frog, Super Sumo, Superwilds, Sword of Destiny, Taco Brothers Saving Christmas, Taco Brothers, Take 5, Tarzan, Tasty Street, TED, Temple of Treasures Megaways, Temple of Tut, Terminator 2, The Angler, The Cheshire Cat, The Curious Cabinet, The Dog House, The Enforcer, The Finer Reels of Life, The Fortune Pig, The Goonies, The King, The Nutcracker, The Sand Princess, The Spin Lab, The Twisted Circus, Theatre of Night, Thunderstruck I, Thunderstruck II, Time is Money, Titans of the Sun - Hyperion, Treasure Island, Treasure of Horus, Treasure Of The Pyramids, Treasures of Troy, Tree of Fortune, Tutan Keno, Valhalla, Valletta Megaways, Vampire The Masquerade Las Vegas, Vegas Magic™, Vegas Nights, Viking Wilds, Wacky Panda, What A Hoot, Wicked Tales: Dark Red, Wild Antics, Wild Blood, Wild Jester, Wild Pixies, Wild Play Superbet, Wild Plunder, Wild Scarabs, Wild West, Wilds Deluxe, Win sum Dim sum, Wish Upon a Leprechaun, Witch Pickings, Wolf Gold, Wolf Legend Megaways, Wolfpack Pays, Xi You Ji, Z o d i a c, Zeus 2, Zeus God of Thunder, Zeus III, Zoom 50%
  • Magic Spinner 10%
  • All Video Poker games, All Roulette games, All Quick Play games, All Blackjack games, Hi Lo Fever, All Baccarat games, 3 Card Poker, Blood Suckers, European Roulette, Football Studio, Jackpot 6000, Keno, Big Bang, Blood Suckers, The Wish Master, Dead or Alive, Lucky Angler, Jack Hammer 2, Cloud Quest, Tower Quest, Pearls of India, Treasure Island, Mega Moolah, Rush Football Go World Cup, Rush Horses Go!, Rush Dogs Go!, Rush Cars Go!, Rush Speedway Go!, Rush Darts Live!, Rush Cycling Go!, Rush Cricket Go! 0%
  • All other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

BONUS CODE: NA

RECOMMENDED BONUSES
Value to Player for:
£6.06
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
mid

Payout Speed: 72 hours

 - 8 / 10

The operator's website states that withdrawals pend for 2 days and then Neteller withdrawals will be paid within 24 hours after the pending period.

Minimum Withdrawal - ?

Maximum Withdrawal - ?

Banking options available - Credit/Debit cards, Skrill, Neteller, PaySafeCard.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Winner's Magic Casino use Net Entertainment, NextGen Gaming and Amaya software with a very limited selection of games.

Game selections are as follows:

Jackpots - ?

Instant

Table Games – 37

Slots – 445

Video Poker – ?

Live – 25

Customer Service

 - 0 / 10

Email Testing Record

  • September 2019 - No response.
  • June 2019 - No response.

Licensing

 - 10 / 10

Winner's Magic hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Winner's Magic currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Winner's Magic Casino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Winner’s Magic does not accept players from the following countries: Australia, South Africa, Sweden, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Information:

Email : [email protected]

Slots RTP

Winner's Magic Casino only publishes the House Edge/Return to Player (RTP) figures for their Net Entertainment slots games.

Comp Points

This operator run a VIP system for players - more details can be found on their site.

Closing Thoughts

While we do not endorse all of the terms and conditions that the Aspire Global platform has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms. Beyond this that we have a contractual relationship with this operator to ensure that complaints are managed appropriately more than offsets the concerns we would have about these specific terms.

Other Associations

There are no associated casinos to display.

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