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– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

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– Long delays on payment of withdrawals.

WinStar Casino Review

Review last updated - May 2019.

OVERVIEW | 7.60/10

WinStar Casino is operated by Gan plc. It holds dual licenses with the AGCC in Alderney, and the UKGC  in the United Kingdom- it uses IBAS as its ADR for UK players lodging complaints. Win Star Casino offer a range of games - mainly slots games by: IGT, SG Interactive, Net Entertainment, iSoftbet and GAN. Win Star Casino's site design is understated with a bright colour palette.

TRUSTWORTHINESS | 6/10

Progressive Jackpot Withdrawal Term - Progressive Jackpots are not excluded from their maximum withdrawal limits - since Progressive Jackpot winnings are paid by the software provider and not the site operator, there is no excuse for withholding full payment from Progressive Jackpot winners.

BONUSES | 9 / 10

100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 45xB
Deposit Method Restrictions:
Neteller, Skrill.
Country/Regional Restrictions:
Full WinStar bonus review


BONUS: 100% up to £100
T&CS APPLY
Try another casino
Value to Player for:
$17.81
Bonus Value
low roller
high
mid roller
high
high roller
low
superhigh roller
low

Payout Speed: 5 days | 5 / 10

The Win Star website does not appear to state expected withdrawal times and therefore we have allocated the average score for a UK facing casino that does not accept US players.

Maximum withdrawal - £10,000 per day; £100,000 per 30 days.

Minimum withdrawal - £10.

Banking options available - Credit/Debit cards, Paypal, Skill and Neteller.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 8 / 10

Win Star Casino use Net Entertainment software and games by: IGT, SG Interactive, iSoftBet and GAN.

Game selections are as follows:

Instant

Table Games – 26

Slots – 380

Video Poker – 26

Live – 10

Jackpot – 34

Customer Service | 10 / 10

Email Testing Record

  • May 2019 - 2 hours 2 minutes.

Licensing | 10 / 10

Win Star Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Win Star Casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

WinStar does not accept players from the following countries: Australia, South Africa, Sweden, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Details:

Email : [email protected]

Slots RTP

Win Star appear to give the RTPs for the games that have them in their help files only.

Comp Points

At Win Star you can accrue Star Points but there is not enough information to work out their value to players.

Closing Thoughts

Winstar Casino offer a reasonable product that is well licensed. They offer a reasonable selection of games and and excellent customer service response time. The only factor to be aware of is the progressive jackpot withdrawal restrictions - something that we wouldn't support - so if you are enthusiastic about this type of game you should look for an alternative operator to play with.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

WinStar
WinStar rating
7.60 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

WinStar
Found for the Casino

WinStar - Casino letting me gamble £380 Without asking me anything about deposit limits.

Read Complaint

July 16, 2019 16 comments

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