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3.6

WinTingo Status: Not Recommended

Ownership:
Digimedia Ltd

WinTingo Casino

Overview

Review last updated – March 2018

WinTingo casino are part of the Fortune Lounge group of casinos. This group of casino have historically been inconsistent in their willingness to cooperate with the management of player complaint and have now stated they are not willing to discuss any player issues with this service.

Trustworthiness

 - 2 / 10

WinTingo casino are part of the Fortune Lounge group of casinos.

In the last few years the Fortune Lounge group has aggressively expanded and taken over a substantial proportion of the the Microgaming only casino providers still on the market, including the BrightShare, WagerShare, RedReturns and the ReferBack groups of casino (listed by affiliate programs).

Historically the Fortune Lounge group have been inconsistent in their approach to management of complaints submitted to this site, willing to fully discuss basic cases and unwilling to go into the required detail with more complex issues.

As of March 2018 this group has made clear that they are no longer willing to discuss any aspect of any complaint with this service.

For references see Fortune Lounge Group Player/Affiliate Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 8 / 10
100% up to €100
Max Bonus 100
Min Deposit 10
Max Bet 15%xb
Type Cashable
Wagering 40xb
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 15%xb
Max Win 100
Wagering 40xw

The Wintingo Welcome bonus currently consists of a bonus of 100% up to €100 plus 50 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40xbonus for the deposit bonus and 40xwinnings for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is 15% of the bonus amount received.

There is no maximum win on the deposit bonus and the complimentary spins carry a maximum allowed win of $100.

The bonus is cashable.

Game Weightings:

  • Most Slots, Bingo, Keno, Instant Win, Scratch and Variety games 100%
  • Casino War 20%
  • All Roulettes, Table poker games, Video poker games, Craps, Baccarat, all Live Casino games, all Blackjacks and Hot Ink, Retro Reels (Extreme Heat/Diamond Glitz), Max Damage and The Alien Attack 10%
  • Classic Blackjack and All Aces Video Poker / Power Poker 2%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
€12.47
Bonus Value
low roller
high
mid roller
high
high roller
mid
superhigh roller
mid

Payout Speed: 6 days

 - 4 / 10

Using Neteller our reviewer reports withdrawals paid within 6 days.

Minimum withdrawal – None listed.

Maximum withdrawal – None listed.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, ClickAndBuy, Click2Pay, UKash, , iDeal, EntroPay, Poli, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 9 / 10

WinTingo casino use Microgaming software for their instant play casino. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 26

Slots – 371

Video Poker – 10

Jackpot – 18

Customer Service

 - 0 / 10

Email Testing Record

  • December 2015 - No Reply
  • June 2015 - 1 hour 53 minutes
  • November 2014 - No Response
  • June 2014 - 46 minutes
  • December 2013 - 8 minutes

Licensing

 - 8 / 10

WinTingo hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

WinTingo does not accept players from the following countries: Australia, Belgium, Cayman Islands, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Israel, Italy, Japan, Poland, Saudi Arabia, South Africa, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact

Email : support@wintingogroup.com
Phone : +44 (0) 20-3384-9848

Slots RTP

WinTingo casino do not publish the RTP figures for any of their slots games.

Comp Points

WinTingo casino do not appear to offer a comp point program.

Closing Thoughts

The Digimedia Group's 'we will, we won't, we will, we won't' approach to the management of player complaint has been frustrating and unprofessional. Worse than this they've now aligned to the less transparent and player friendly of these options. We simply cannot recommend this group to players.

Not for you?

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Not for you?

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Promotional Terms & Conditions

100% up to €100
Max Bonus 100
Min Deposit 10
Max Bet 15%xb
Type Cashable
Wagering 40xb
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 15%xb
Max Win 100
Wagering 40xw

This promotion is only available to new players and only once they've made their first deposit.

The Wintingo Welcome bonus currently consists of a bonus of 100% up to €100 plus 50 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40xbonus for the deposit bonus and 40xwinnings for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is 15% of the bonus amount received.

There is no maximum win on the deposit bonus and the complimentary spins carry a maximum allowed win of $100.

The bonus is cashable.

Game Weightings:

  • Most Slots, Bingo, Keno, Instant Win, Scratch and Variety games 100%
  • Casino War 20%
  • All Roulettes, Table poker games, Video poker games, Craps, Baccarat, all Live Casino games, all Blackjacks and Hot Ink, Retro Reels (Extreme Heat/Diamond Glitz), Max Damage and The Alien Attack 10%
  • Classic Blackjack and All Aces Video Poker / Power Poker 2%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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