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– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Non-cooperative with the management of player complaints.

– Withdrawals take over 24 hours.

– Low value registration incentives.


Winzino Casino Review

Review last updated - August 2022

OVERVIEW | 6.38/10


Winzino is part of the 888 Group, one of the best-known online gambling brands in the world, having household recognition both in and outside those familiar with the gambling industry. They were one of the pioneers of remote gaming, they now employ over 1300 people and have an annual revenue measured in hundreds of millions.  The group holds multiple licenses including Gibraltar by Gibraltar Gambling Commission, the MGA in Malta, the UKGC in the United Kingdom alongside licenses in both Ireland and the United States, though the licensing for different properties may vary.  Their site design is fairly plain in nature and features a mid-blue, deep pink and white colour theme with a self-coloured geometric background.

TRUSTWORTHINESS | 8/10


Winzinoand other 888 run casinos have a policy of not discussing player complaints, with both this and other affiliate based player complaint services.

Ordinarily we would not work with a group that will not discuss complaints. However, 888's position on complaints is standard amongst the industry giants (few will consider cooperating on complaint management) and 888 have been a significant financial contributor to our sister charity BetBlocker. It is our considered opinion that the support that 888 has given to BetBlocker - a project that supports thousands of gambling addicts every day - does far more good than their refusal to discuss the handful of complaints we receive about them each year (on average less than 2/year for the decade we have been in operation) does harm.

The above being the case we're we're happy to acknowledge that 888 policy decisions are a net positive for players, though we would stress to players that if you get in trouble while playing with this group it is highly unlikely we will be able to assist you.

For references see 888 Group Player Issues

BONUSES | 1 / 10


100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet N/A
Type Cashable
Wagering 65x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The WinZino Welcome bonus currently consists of a bonus of 100% up to £100 plus 25 complimentary spins on Reel Rush.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 65x(deposit+bonus) for the deposit bonus and 80xwinnings for the free spin winnings.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

There is no maximum bet associated with this bonus.

There is no win cap associated with this bonus.

Free Spins expire after 7 days.

The bonus is cashable.

Game Restrictions:

  • Dracula, Guns 'N' Roses, Jimi Hendrix, Divine Fortune, The Invisible Man, Cleopatra MegaJackpot, Siberian Storm Megajackpot, Megajackpots Isle O'Plenty, Wolf Run Megajackpot, Star Lanterns Megajackpot, Gong Xi Fa Cai, More Monkeys Stellar Jackpot, Genie Jackpots, Winstar, Justice League, Batman, Superman, The Flash, Green Lantern, An Evening with Holly Madison, Psycho, James Dean, The Pig Wizard, Thunderstruck II, Avalon, Wheel of Fortune on Tour, Champion Raceways, Slot O Gold, Super Spinner, Super Diamond Deluxe, Roulette, Blackjack

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £100
Try another casino
Value to Player for:
$
Bonus Value
low roller
n/a
mid roller
n/a
high roller
n/a
superhigh roller
n/a

Payout Speed: 72 hours | 8 / 10


Winzino Casino state that it takes three days for a withdrawal on their website.

Maximum Withdrawal - None.

Minimum Withdrawal - £20.

15% transaction fee charged for Boku payment method.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers).

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 6 / 10


Winzino Casino use NextGen Gaming Software for their instant play casino - they also offer a selection of games from IGT (Wager Works), Microgaming and Net Entertainment. Check out our WagerWorks Software Review.

Game selections are as follows:

Instant

Slots – 184

Table - 3

Customer Service | 10 / 10


Email Testing Record

  • August 2022 - 5 minutes.
  • January 2021 - No response.
  • September 2019 - 1 hour 15 minutes.
  • May 2019 -No response.
  • December 2016 - 9 hours 19 minutes
  • October 2015 - 11 minutes

Licensing | 8 / 10


Winzino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Winzino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.
Affiliate Program - Ludos Affiliates.

Restricted Countries


Players from United States NOT accepted.

Winzino does not accept players from the following countries: American Samoa, Oceania, Germany, Guam, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]
Phone :02037523115
Address : Nektan Ltd.
23 Portland House
Glacis Road
Gibralter
Address : Nektan Ltd.
2.1 Waterport Place
2 Europort Avenue
Gibraltar

Slots RTP


Winzino Casino provide RTPs for all of their slots games.

Comp Points


Winzino Casino do not appear to provide a comp points system for their players - they do however operate the V.I.P. Circle which is invitation only - details can be found on their website.

Closing Thoughts


While we would love to see the extended 888 group step forward and address the complaints that we see coming through, the complaint volumes are comparatively small given the sheer scale of this group and the commitment they've shown to supporting vulnerable players via BetBlocker is nothing short of exemplary. Player's choosing to play with 888 should be aware that it is very unlikely we will be able to assist them if they experience difficulties, but given the low chances of this happening this is a high quality operation overall.

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Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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