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7.55

X-tip Status: Does not accept players from United States

X-tip Casino

Overview

Review last updated – June 2017

X-tip Casino are sister casino to CashPoint Casino, both venues are licensed by the Malta Gaming Authority and the UKGC and they use Net Entertainment software for their instant games.  They are primarily sportsbook operations and their site designs are typical of such venues.  X-tip’s web design is heavily text based with nothing in the way of images and it features a monochrome colourway and a tiny hint of red used as a lining feature.  CashPoint have been a presence on the high street through their betting shops since 1996 and X-tip share their positive reputation thus far in the transition they have made to the online betting market. They do not have any complaints outstanding at any of the major gambling portals.

Trustworthiness

 - 7 / 10

X-tip Casino have a good reputation and have no outstanding complaints at any of the major gambling portals.

If X-tip Casino continue in this positive manner we will increase their Trustworthiness score by 1 point every 6 months to a maximum of 7.

While this group previously used ThePOGG.com's ADR service, they apparently made the decision to switch to another ADR provider without informing us. We consider this a breakdown in communications serious enough that we will not recommend this operator.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 4 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

100% up to €150.

Cashable - this bonus can be withdrawn once associated wagering is complete.

Wagering Requirements:

  • Slots - 40 x bonus.

Adjustments to ratings:

Games Restrictions(-1) This bonus can only be used on slots.

Game Weightings (already account for in Wagering Requirements)

  • Slots - 100%

Notes



Payout Speed: 24 hours

 - 10 / 10

X-tip Casino state that withdrawals to e-wallets are instant.>

Minimum withdrawal - None given.

Maximum withdrawal - None given.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Skrill (Moneybookers) and Paysafecard.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 4 / 10

X-tip Casino use Net Entertainment software for their instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows:

Instant

Table Games – 13

Slots – 62

Video Poker – 4

Live - 12

Customer Service

 - 10 / 10

Email Testing Record

  • November 2015 - 12 minutes.

Licensing

 - 10 / 10

X-tip Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. X-Tips currently use ADR Group. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with X-tip Casino: South Africa, United States and its territories./p>

Contact Information:

Email : support@xtip.de
Address : CashPoint Ltd.
Level 1
Salvu Psaila Street 172
BKR 9077
Birkirkara
Malta
Live Chat : Live chat support is available on the casino website.

Restricted Countries

X-tip does not accept players from the following countries: South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

X-tip Casino give all of the RTPs for their Net Entertainment games.

Comp Points

X-tip Casino do not appear to provide a comp points system for their players.

Closing Thoughts

Xtip Casino have established a good reputation early on as an on-line gambling presence - they have no complaints logged at any of the major gambling portals. Though some sections of their site are difficult to navigate it is largely comprehensive overall. Players should be aware that the Casino Welcome Bonus is only available to those resident in: Austria, Finland, Germany, Hungary, Sweden and Norway.

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