Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

+

– Fast response to email support request.

– Long delays on payment of withdrawals.

– No effective regulation. Licensed in name only.

– Low value registration incentives.


Zen Betting Casino Review

Review last updated - January 2019

OVERVIEW | 3.20/10


Zen Betting is a fairly new gambling property brought to the market by RR Investments N.V. They are licensed in Curacao by one of the master license issuers in Curacao. Their sister operator is Zen Casino. They offer a range of games from: Net Entertainment, BetSoft, Amatic, Evolution Gaming, EGT, Spinomenal, Pragmatic Play, Habanero, Endorphina, Booming Games, Ezugi, Plason, Mr Slotty and Tom Horn Gaming.The home page features a colour palette of blue and white - their logo is their name in white scroll style writing with a swirl of 4 white stars separating the two parts of the name.

TRUSTWORTHINESS | 2/10


Zen Betting have no outstanding complaints at any of the major mediation portals.

Jackpot wins are not excluded from the weekly withdrawal limit of €150,000. This resuts in an automatic Not Recommended status.

Zen Betting are Not Recommended at ThePOGG as a result of their predatory Dormancy Clause. Terms 12.6 and 12.7 state: "12.6. If Your Account remains inactive for a continuous period of 6 (six) months (exceptions in the VIP status section) or more, we may close or suspend Your Account without notice. In the event of such account closure, the Terms will be terminated automatically from the date on which such termination takes effect.
 12.7. Your inactive Account will be terminated with an electronic notice (or an attempted notice) using your contact details. In the event of any such termination from our side, except to the extent that such closure and termination is made in accordance with the paragraph 10 (Collusion, Cheating, Fraud and Criminal Activity) or paragraph 17 (Breach of the Terms) of these Terms, we will refund the balance of Your Account to you. If we are unable to locate you, the funds shall be remitted to the relevant gambling authority or to the Company." 08/01/2019. Player funds should never be confiscated by the company for inactivity.

BONUSES | 0 / 10


Zen Betting Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 12 days | 0 / 10


The Zen Betting website states that withdrawals will take up to 10 business days to process - hence the rating of 12 days to allow for withdrawal requests made at weekends.

Minimum withdrawal - €10 - this is not listed on site but Customer Support provided this information.

Maximum Withdrawal - €150,000/month - not excluding jackpots.

Banking options available - Credit/Debit cards, Skrill, Neteller, SoFort, SEPA, BitCoin, XML Coin, LiteCoin, WebMoney, Perfect Money and Bank Transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Zen Betting use Net Entertainment, BetSoft, Amatic, Evolution Gaming, EGT, Spinomenal, Pragmatic Play, Habanero, Endorphina, Booming Games, Ezugi, Plason, Mr Slotty and Tom Horn Gaming.

Game selections are as follows:

Jackpots - 12

Instant

Table Games – 106

Slots – 957

Video Poker – 65

Live – 52

Customer Service | 10 / 10


Email Testing Record

  • January 2019 - 9 minutes.

Licensing | 2 / 10


Zen Betting hold the following gambling licenses :

  • Curacao eGaming - Zen Betting are licensed by one of the Curacao eGaming Master License holders. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Zen Betting does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, Italy, South Africa, Spain, Turkey, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Details:

Email : [email protected]

Slots RTP


Zen Betting do not appear to publish the RTPs for all of their games.

Comp Points


Zen Betting offer an 8 level Loyalty Program - further details can be found on site.

Closing Thoughts


Zen Betting are Not Recommended at ThePOGG as a result of player unfriendly Terms pertaining to confiscation of funds from inactive accounts (6 months of inactivity) and applying maximum withdrawal Terms to Jackpot wins. Further details can be found in the Trustworthiness section of this review.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Zen Betting
Found for the player

Zen Betting - confiscated money

Read Complaint
Zen Betting
Found for the player

Zen Betting - Balance confiscation

Read Complaint
Zen Betting
Found for the Casino

Zen Betting - Duplicate account created told by Casino Support

Read Complaint
Zen Betting
Declined

Zenbetting - ignores self exclusion and accept addicted Person to play

Read Complaint
Show all Complaints
flag-us United states