Realtime Gaming (RTG) are one of the larger software providers on the market today. Set up in 1998 in Atlanta Georgia the company move to Heredia Costa Rica in 2007-08. The company was purchased in 2007 by Hastings International a company based in the Netherlands Antilles. RTG is also the parent company of NuWorks casinos.
RTG offer a download only casino with over 100 games available. Their software is of a fairly high quality in both gameplay and graphics, but lack the sleek, polished finish of competitors like Net Entertainment casinos and Playtech.
Gameplay itself is fast enough to be challenging for even an experienced play to keep up with when the speed setting is set at its highest. No auto-hold function is available on RTG Video Poker, but they compensate for this in several other meaningful ways; large game selection, impressive betting limits at both the low and high ends, multi-hand capability and in some very rare cases games with a player advantage.
These advantages are however tempered by several offsetting factors. RTG software gives the individual casino management far more control over the software operation than the other major providers, in many instances reportedly letting the casino team select paytables and return to player percentages for individual games. Basically this mean that for any game with a paytable, you should first be checking to see how good/bad that paytable is and for slot games you have to realise that just because a particular game was ‘loose’ at another RTG casino, the game could be set far tighter where you’re playing now or infact the same casino could have changed the settings.
Alongside this, many RTG casinos have very poor reputations on average. This factor dictates that before you play with any RTG based casino, you really need to do some investigation in to prior player disputes. There is one very reputable RTG casino – Bodog/Bovada – and if you stick with them you’ll be in good hands. The Bodog/Bovada group are the only casinos that www.wizardofodds.com recommends. Other than that, even some of the RTG casino that Casinomeister has accredited at various times now have a history of treating players very poorly.
RTG provide their own dispute mediation service the Central Disputes System (CDS). As with Microgaming’s eCorga, the neutrality of the CDS is very much open to question with substantial evidence to suggest that the bigger RTG casinos actually run the CDS (see - www.beatingbonuses.com/forums/showthread.php?t=3842&highlight=central+disputes for further information). At time of publication several of the larger RTG casino’s affiliate programs were registering the same IP address as the CDS. This is far from damning evidence, but should be taken into consideration. Despite this, many players have had success in resolving disputes through the CDS.
Overall RTG software is better than many others currently available although fails to deliver the impressive quality of their larger competitors, and the casinos using their software require more vetting to keep your money safe.