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18Bet – problem

Ruling

Found for the Player - Despite our repeated efforts to contact 18Bet to discuss this issue we have received no response whatsoever from the operator.

Read our 18Bet Casino Review.

Player's Complaint

they refuse to pay me.they closed the account and do not answer my emails or live chat.total scam.i want my money back

Read the casino review

3 Responses

ThePOGG
Jan 15, 2020

Hi poker75 - welcome to ThePOGG.com!

What reason have the operator given you for non-payment?

Thanks,

ThePOGG

ThePOGG
Jan 17, 2020

Hi poker75,

I've just seen your posts on our forum. There is a large red banner on the top of every page on the forum making very clear that we do not allow complaints to be posted on the forums. If you have a complaint this is the appropriate place to deal with it.

If you repeat this behaviour your complaint will be closed.

ThePOGG

ThePOGG
Feb 18, 2020

Hi poker75,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

All we could suggest is contacting the operators ADR, Pardee Consulta Limited. Alternatively, if you wished to consider legal action our understanding is that GreenTableLegal.com offer a no win no fee service that specialises in the remote gambling sector.

Sorry we could not be of further help.

ThePOGG

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Agreement

poker75 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 18Bet
  • Curacao eGaming
  • Bellona N.V.

January 14, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.