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1xBet – takin money hostage

Ruling

Found for the Player - Despite our repeated efforts to contact 1xBet to discuss this player's issue we have received no response what-so-ever from the operator.

Player's Complaint

Hello!

I deposited money in 1xbet a year ago, i was playing alot of casinos and forgot my deposit of 1000sek in the account. I have stopped playing and was going to make a withdrawal. (notice i didnt accept any bonus, this is just my money)

i have lost my old creditcard and have a new one. They didnt accept old or new card photo for withdrawal and said i have to bet full amount once in sports to make a withdrawal.

I bet on tennis anderson vs thiem, i bet thiem as winner. Then they erase my bet when winning!

When i ask why they say its illegal to have two accounts. I answer, well give me proof that i have two accounts.

Then they answer:As is stated in section 2.7 of our Terms and Conditions, the bookmaker reserves the right to refuse to accept a bet from any individual without giving a reason.

i got chocked, i need to make a bet to withdraw money but when i do and win they refuse it, without any reason.

Then when i get upset they demand the betslip, but i say they have erased my bettingslip.

they refuse to give me my money back.

Read the casino review

4 Responses

ThePOGG
Sep 03, 2018

Hi bingorimer1 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Sep 28, 2018

Hi bingorimer1,

Unfortunately after repeated efforts to discuss this issue with the operator we have received no response what-so-ever.

All we can recommend doing at this stage is contact 1xBet's regulator Curacao eGaming. You can find their license seal in the footer of their site at the right-hand side.

Sorry we could not be of further help!

ThePOGG

bingorimer1
Oct 20, 2018

can you send me the website, im not sure which one is right. so many scams.

ThePOGG
Oct 22, 2018

Hi bingorimer1,

You can find the 1xBet license page here - validator.curacao-egaming.com/validate?domain=1xbet.com&seal_id=9820a9fc4a8bb7db24bbc90a5f22d888c64e7c9bfc3b4aaf914b6b27499d38f8281fc244ce7566c9714dcaa35b375dd0&stamp=ddbc4312284acd5f16eedd3d08ab0dfa

Thanks,

ThePOGG

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