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24Pokies - will not pay


Found for the Player - Despite our repeated efforts to contact 24Pokies to discuss this issue we have received no response whatsoever from the operator.

Read our 24Pokies Casino Review.

Player's Complaint

I have been waiting over 6 months for my withdrawal of 1400 with

24 pokies. my withdrawal continues to remain pending.On 22nd of Feb I received and email saying they have cancelled my withdrawal because there was issues with the checking procedures. So I processed my withdrawal minus 200 dollars again. My withdrawal of 1400 remains pending in my account despite being promised that I would be paid within 21 days as 24 pokies falsely advertises. I have not been given a reasonable explanation

and would like my money.

Read the casino review

2 Responses

User icon
April 5, 2022

Hi B357 - welcome to!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.



User icon
May 7, 2022

Hi B357,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.


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B357 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 24Pokies
  • Aussie Pokies Ltd

April 2, 2022

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