24VIP - missing funds
Ruling
Found for the Casino - 24VIP have shown that the contested play occurred from the player's IP. It's your responsibility to keep your account details secure.
Read our 24VIP Casino Review.
Player's Complaint
There is $1496 missing from my account at 24vipcasino.com
On march 20th, i desposited $75 with a 100% bonus with no max cashout.
i cleared the play-through and had $1996 lef.
On March 28 they had finally accepted all my documents for verification and requested $500 which is their max request. I had $1496 left in the account.
On April 4th i saw that i had received the $500 paoyout by bitcoin.
I was happy until i saw that the remaining $1496 had disappeared. They say it was lost playing slots, but that is not true. I didnt play anything. When i asked for the play history they said they would look into it, but sent me nothing.
They have promised me an email but ive heard nothing after 4 days of asking them what is going on.
Please help me get the $1496 that is owe to me by 24 vip casino.
My username is [EDIT].
Thanks..
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Hi ricky80 - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG