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4Crowns - withdraw

Ruling

Found for the Player - Despite our repeated efforts to contact 4 Crowns Casino to discuss this issue we have received no response whatsoever from the operator.

Read our 4 Crown Casino Review.

Player's Complaint

they gave me a welcome bonus and i followed all the rules and i won they have been pending money for 26 days and they always tell me the same thing they don't give me any other explanation to be patient

Read the casino review

3 Responses

User icon
thepogg
January 7, 2022

Hi zeyzey - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Four Crown Casino do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
zeyzey
January 7, 2022

yes this casino has a very bad reputation but thanks for trying anyway

User icon
thepogg
February 5, 2022

Hi zeyzey,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

zeyzey consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 4 Crowns
  • 4 Crowns Casino Ltd

January 6, 2022

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