7 Casino - Account closed so unable to withdraw
Ruling
Found for the Player - 7Casino have informed us that they will not discuss complaints from UK players with this service.
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Player's Complaint
On the 3rd of March this year I deposited £2000 into my 7Casino account and quickly increased my balance to £9000 and then requested a withdrawal. Shortly afterwards my account was blocked and various paperwork requested. After seemingly satisfying the casino with the documents they wanted they then closed my account and said they would not enter into any further correspondence on the matter.
This leaves me in a position where it is impossible to obtain my balance.
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Hi favox - welcome back.
Specifically what reason has the operator provided for closing your account?
Thanks,
ThePOGG