African Palace - Pending withdrawals not processed
Ruling
Found for the Player - African Palace casino have strung us along for months, failed to meet payment promises and are now non-communicative. This is happening across a large number of complaints totalling to hundreds of thousands in value - we consider this group VERY high risk for players.
Read our African Palace Casino Review.
Player's Complaint
The Casino,
didn t paid me, for several month, last month however they paid me around 500€ at leat.
The made a lot promises that they will pay but did not keep them.
Maybe you can help me in this matter.
Kind regards
[EDIT]
Read
the casino review
3 Responses
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Hi tobmasta - welcome back!
Unfortunately it is unlikely we will be able to do anything to help you. This group of operators are our 2nd most complained about group this year, they haven't resolved a single complaint, and they are all payment complaints like yours. Essentially it looks like this operator are having serious issues paying players.
We'll contact the operator for you, but if this gets resolved its not going to happen quickly.
Thanks,
ThePOGG