All British - No Withdrawal Received

Hi ChangedUsername - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

ThePOGG

Hi - I accidentally put the wrong email associated with my account

Email:

[EDIT]

Apologies for the confusion - all other information is accurate.

Hi ChangedUsername,

I've spoken to the operator and there was an issue with your transfer that resulted in it bouncing back to the operator. Go to your account and you should find the funds and request another withdrawal.

Thanks,

ThePOGG

They are now denying my withdrawal request because I do not have an IBAN - Canadian banks do not have them, they refuse to accept this as an answer. It is the only withdrawal option available to me and I have no way of accessing the money.

Still no update from them - I have sent 15 documents and over 60 emails. I am not even getting responses anymore.

Hi ChangedUsername,

Apologies for the delays - I had to step away over the festive period.

The operator informs me that this issue was resolved on the 18th. Can you confirm this?

Thanks,

ThePOGG

Hi ChangedUsername,

Following-up on the above?

Thanks,

ThePOGG

Hi ChangedUsername,

If we haven't heard from you by Friday the 8th of February I'll assume that this issue has been resolved and close this complaint.

Thanks,

ThePOGG

Can you please block out my username for the public threads? It seems like enough information for warrant having this blocked. I will change it for the future.

Is it possible to change my username to something that is less personal? I just submitted a comment asking to have it removed from the public threads