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All Reels - account blocking

Ruling

Found for the Casino - All Reels Casino have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our All Reels Casino Review.

Player's Complaint

Good afternoon, in the summer I registered at this casino and managed to win more than $ 1,500 from the first deposit, when I wanted to withdraw my request for Skype verification, when the casino manager called, I answered virtually all questions, but after the call went through, my account was blocked due to contrived For reasons, at first they referred to the fact that the account's mail was not mine and in a man's name, although my mail, and in fact, as they themselves wrote, there is no multi-account, in the end they referred to the fact that they suspected that I had allegedly transferred the account to a third party for the game, although I played myself and, on the basis of these suspicions, they wrote off all the winnings, although I gave them all the documents and said if you do not agree, then go and write to the licensee, but after reading reviews on the forums, it makes no sense to wait for an answer from Kyurosao, because they do not work on problems of the players as needed, I ask you to help in solving this situation, I have previously contacted the Russian-language forums with this complaint and everyone took my side, about the casino refused to address this situation.

Read the casino review

2 Responses

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ThePOGG
October 1, 2020

Hi daria - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
December 27, 2020

All Reels casino have provided sufficient evidence to demonstrate that this account is unnaturally associated with other accounts in breach of terms and conditions. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

daria consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • All Reels

October 1, 2020

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