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All Slots - delaying over 2mths to pay me 7000

Ruling

Found for the Player - All Slots Casino have made clear statement that they will not cooperate in the management of complaints via our service.

Read our All Slots Casino Review.

Player's Complaint

Delayed now six weeks or more excise after excuse now they have locked me out of my account again for a third time without any reason and also have told me they couldn’t pay my funds back onto my card which is a load of shit they have entered my details like my address and name order incorrectly I have asked them repeatedly to correct my details and they ignore my requests

Read the casino review

2 Responses

ThePOGG
October 16, 2020

Hi dreamgirl64 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
November 13, 2020

Hi dreamgirl64,

Sadly this operator has informed us that they will not cooperate with the management of complaints via this service. At this juncture we have no reasonable expectation of this changing.

All we could suggest is contacting the operators ADR, eCOGRA. Alternatively, if you wished to consider legal action our understanding is that GreenTableLegal.com offer a no win no fee service that specialises in the remote gambling sector.

Sorry we could not be of further help.

ThePOGG

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Agreement

dreamgirl64 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • All Slots
  • Malta Gaming Authority
  • Digimedia Ltd

October 16, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.