AmunRa - how IT posssible
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.
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Player's Complaint
Hello, I would like to specify that I am a user of Amunra.com, my name is [EDIT] registered with the email address [EDIT] at Amunra.com, I won the amount of 17000euro I fulfilled all the obligations (identity verification, documents, session game, withdrawal check and all the others) today is 9 days since I wait to receive my money, the first withdrawal of 500 euros was approved by email and returned to the game account, after that I waited 3 days I received versions different but no answer how and when I will receive my money, I am postponed every day by the Amunra staff, I do not think it is normal such a thing, I see a lot of complaints to them, I received an answer that I did not receive money because a technical error of theirs, but the strange fact is that I do not receive my money and this is very strange, I do not know if it makes sense to play or risk if within 10 days I did not receive money from them ... you you have me Did he trust you to play or deposit money?
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Hi tothalex25 - welcome to ThePOGG.com!
With the greatest of respect you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 7th of August let us know and I'll contact the operator on your behalf.
Thanks,
ThePOGG