AmunRa - stopped paying me
Ruling
Resolved - Amunra Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.
Read our Amunra Casino Review.
Player's Complaint
I won 7000€ of the Amun Ra casino. I sent the documents they asked and they said that they will pay me 1000€ per week. They paid 3 first weeks normally but now they havent paid for two weeks. So i have recived 3000€ but 4000€ is still missing since i won 7000€. They also said many times that they will pay me this week but i didnt recive any money. They dont respond to my emails either.
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Hi kasinohuijarit - welcome to ThePOGG.com!
As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.
You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/
To summarise.
– Use of this service does not preclude your seeking redress through court proceedings .
– This service is free to use for both the complainant and operator.
– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).
– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.
If you have any questions about the above, let me know.
I'll contact the operator and see what we can find out for you?
Thanks,
ThePOGG