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Avalon78 - refund

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Avalon78 Casino Review.

Player's Complaint

I would like to ask for a refund that was transferred to the casino account in the amount of 40e, and not received them at the casino !!!

Read the casino review

3 Responses

User icon
thepogg
October 24, 2021

Hi SPAWN - welcome to ThePOGG.com!

Before we can do anything to assist you, you need to provide your full name.

Thanks,

ThePOGG

User icon
thepogg
October 30, 2021

Hi SPAWN,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
November 7, 2021

Hi SPAWN,

If we haven't heard from you by Friday the 19th of November I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

SPAWN consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Avalon 78
  • Malta Gaming Authority
  • N1 Interactive Ltd

October 24, 2021

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.