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Awesome Spins - Withdrawal

Ruling

Found for the Player - Awesome Spins has informed us that they will not cooperate with this service to manage player complaints.

Read our Awesome Spins Casino Review.

Player's Complaint

I withdrew £2000 on 6th Feb.Ihave sent countless emails and had several chat sessions on the site . Cannot get my money .it has been confirmed I have won it. I've sent in all my documents twice I've had withdrawals paid to me prior with no problems. I don't know how much more stress I can take from this casino. I've since won another £600 which I withdrew on 16th Feb. Still no money in my bank . I've emailed the Gibraltar license company this morning.

Read the casino review

2 Responses

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ThePOGG
February 20, 2021

Hi shez0898 - welcome to ThePOGG.com!

Firstly - as you are a UK citizen the Gibraltar regulator will take no interest in your claim. You would be subject to the UK licensing system.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
March 14, 2021

Hi shez0898,

Sadly this operator has informed us that they will not cooperate with the management of complaints via this service. At this juncture we have no reasonable expectation of this changing.

All we could suggest is contacting the operators ADR, IBAS. Alternatively, if you wished to consider legal action our understanding is that GreenTableLegal.com offer a no win no fee service that specialises in the remote gambling sector.

Sorry we could not be of further help.

ThePOGG

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Agreement

shez0898 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Awesome Spins
  • Gibraltar Gambling Commission
  • United Kingdom Gambling Commission
  • Nektan (Gibraltar) Limited

February 20, 2021

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