Bet-At-Home - My account is locked
Ruling
Found for the Player - While polite and friendly, Bet-At-Home have made clear they will not discuss this complaint or any others submitted to this site.
Read our Bet-At-Home Casino Review.
Player's Complaint
I tried to log into my bet at home account, but received the message that it is locked and when I chatted to them, they said it's because I broke the terms, but did not say which terms. My account number is [EDIT].
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Hi zengator37 - welcome to ThePOGG.com!
Before I contact Bet-At-Home I need to ask you if there's any money being withheld? If this is simply a case of you wanting your account reopened there's not going to be anything I can do for you. Bet-At-Home are a private business and as such have the right to refuse service to anyone on any basis that is non-discriminatory. If they no longer want you as a customer I can't make them reopen your account.
Thanks,
ThePOGG