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Bet Rebels - requesting 6 months of bank statemens

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Bet Regal Review.

Player's Complaint

Hi! I was requested by the casino to give ALL my bank statement data for the last 6 months to the casino. This seems very unreasonable as I have deposited to them for the last few weeks. I tried to ask what particular info they need but they refused to clarify.

Read the casino review

6 Responses

User icon
thepogg
June 23, 2021

Hi nanton - welcome to ThePOGG.com!

This is a Source of Wealth check. You will need to comply with it before we would contact the operator. Once you have done so let us know.

Thanks,

ThePOGG

User icon
nanton
June 23, 2021

"Kindly note that all data, all transactions (including recipients, senders and amounts) as well as the selected dates should be visible and included in the statement."

This information should not ever be requested by any casino. No other casino has ever asked such, normally they ask to show that the bank account is under my name and that deposits to them are shown.

User icon
thepogg
June 27, 2021

Hi nanton,

As stated above, this is standard practice for a Source of Wealth check to ensure that you are the legitimate owner of the funds put into play and not being funded by a 3rd party.

ThePOGG

User icon
thepogg
August 7, 2021

Hi nanton,

Have you completed the Source of Wealth check?

Thanks,

ThePOGG

User icon
thepogg
August 14, 2021

Hi nanton,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
August 21, 2021

Hi nanton,

If we haven't heard from you by Friday the 3rd of September I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

nanton consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bet Rebels
  • Malta Gaming Authority
  • Rebels Gaming Limited

June 22, 2021

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