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Betamo - Deposit

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Betamo Casino Review.

Player's Complaint

I deposit 110 e to betamo and 100 e N1 casino.money left my bank account but not go to casino account! Casinos says that they sont know where my money is

Read the casino review

3 Responses

User icon
ThePOGG
August 31, 2020

Hi nappi1 - welcome to ThePOGG.com!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Before we go any further - when did this happen?

ThePOGG

User icon
ThePOGG
September 7, 2020

Hi nappi1,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
September 13, 2020

Hi nappi1,

If we haven't heard from you by Friday the 25th of September I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Nappi1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetAmo
  • Malta Gaming Authority
  • N1 Interactive Ltd

August 31, 2020

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