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BetAmo - No withdraw account blocked

Ruling

Found for the Casino - It is a breach of operator terms and conditions to allow anyone else to access or play on your account.

Read our Betamo Casino Review.

Player's Complaint

They think Is. Fraud but me and my boyfriend are playing on our same account. K wanted the 200 whitdraw

Read the casino review

1 Responses

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ThePOGG
August 27, 2020

Hi melanie1 - welcome back!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Unfortunately there is nothing we can do to help you in this instance. Betamo carry the following term:

"The player shall not provide access to his or her account or allow using the Website to any third party including but not limited to minors."

If you have been allowing someone else to access your account you have breached this term. As such the operator is within their right to consider your account void.

Sorry we cannot be of further help.

ThePOGG

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Agreement

Melanie1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetAmo
  • Malta Gaming Authority
  • N1 Interactive Ltd

August 27, 2020

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