Betamo - Withard
Ruling
Found for the Casino - The player deposited using a payment method that did not belong to them. This is prohibited in operator terms and conditions.
Read our Betamo Casino Review.
Player's Complaint
Hi here write [EDIT] and I make a deposit from my friend account he let make it I been with him, OK when I win then I try take my money out about three days after three days casino just take and block my account and tell me when this was cheating, but I write from the start support about that when I make deposit from friend account and he answer me when I must send my friend ibank I did that but still are blocked amount was 630 eur at casino, betamo.com [EDIT], I don't cheating nothing just casino fuck me up
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Hi colin09 - welcome to ThePOGG.com!
As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.
You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/
To summarise.
– Use of this service does not preclude your seeking redress through court proceedings .
– This service is free to use for both the complainant and operator.
– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).
– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.
If you have any questions about the above, let me know.
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG