BETAT - Account closure and confiscated funds
Found for the Casino - BETAT casino have provide enough evidence to demonstrate that this individual is highly likely engaged in the operation of multiple accounts under names other than their own. This is a clear violation of terms and conditions and ThePOGG.com will take no further part in the representation of this individual.
Read our BETAT Casino Review.
Signed up at Betat Casino and provided my verification documents by email on 4/10/16. The terms stated that it could take up to 5 days for the verification to be completed. I have since been on Live Chat and email asking for an update, with very generic responses such as:
-The delay is due to the extraordinary high volume of UK players verifying accounts at the moment.
-Unfortunately the verification team still do not have an exact time frame for when your account will be verified.
-We are doing our utmost to speed them up as much as possible
I then received an email on 29/10/2016 with the following:
Please be informed that your account has been flagged for fraudulent behaviour. Due to this, we are required to terminate any direct line of communication with you immediately.
Consequently we have now permanently closed your account, forfeited all funds and removed your email address from our mailing list.
No further correspondence on this matter will be entered into directly. Should you wish to discuss the matter further, you may raise this case with the Malta Gaming Authority who will act as the legal mediator between both parties.
BETAT Risk Department
I have had no response from The MGA so coming to you as one of the mediators as I have heard you may have had a few similar complaints regarding this casino.
Please note that I do not remember the exact amount owed to me, but I do know it was around the mark I have indicated in the field.
the casino review
Leave a Reply
You must be
to post a comment.