BETAT - Non-payment
Ruling
Unresolved - Information came to us during the investigation of this and 20 other cases that is considered inadmissible. In agreement with the UKGC this case has been passed to IBAS.
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Player's Complaint
Hi, deposited £50 after joining on 19th october 2016. After winning £50 playing on their slots and having a total balance of £100 they asked for the usual docs for account verification. I sent these to them after 2 weeks i got an email accusing me of fraud and they were closing my account and keeping my money.This is completely unacceptable.
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Hi billy1971 - welcome to ThePOGG.com!
Before we can do anything to help you I need you to provide me with the username and email address you use at BETAT. Once I have those I'll contact the operator and see what I can find out.
I also need to know what country you are resident in?
Thanks,
ThePOGG