BETAT - Stolen money from casino

Ruling

Resolved - Player was non-responsive to our request for further information. We assume they've managed to resolve this issue without our intervention.

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Player's Complaint

Hello, i played on there site and i won 16 000SEK (more than a month ago 2017-11-28) After i tried to whidraw my money they started ask me about documents proving who i am. I sent all the documents they requested. And still no money. But today when i looked it up, they said i broke there rules. I had one moore whidraw from another of there sites, slotyvegas casino. And from them i had 19 316 SEK, And exaly the same thing happend there. And i will not recive my money. I followed all there rules. So now i come to you. Can you please help me the pogg? Is so much money for me, and i feel like im hopeless in this case... They also told me that they wont answer my questions about this.

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