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Betboo - Cashout

Ruling

Declined - This complaint is both a duplicate of an already submitted complaint and not about Betboo.

Read our Betboo Review.

Player's Complaint

This is really ridiculous. I am busy for almost one month explaining and to provide the all evidence of my join card account and you coming non-stop with stupid reasons. All conversations will be sent to my lawyer because we were all done with all evidence en explanations. And I have got a message from you, that I can upload all documents and make cash out. In the attachment, you can find all explanations and evidence. So it is enough from my side

Psychologically I am completely broken. I already sent an email to my lawyer today. They are not only going to ask you for my honest money, but also compensation for my current health situation.

[EDIT], I had spent my spare time on online casino.

Now my health is deteriorating because of your behavior.

That's why I was forced to go to a lawyer.

I will send you the application to my lawyer in the attachment. I don't care how are you going to read that. If you accept customers from the Netherlands, you must also master the language.

But I'm not going to stop here. I go to all kinds of authorities, consumers, everywhere I'm going to name your name, as an unreliable source for online casino.

Read the casino review

4 Responses

User icon
thepogg
June 13, 2021

Hi GSM - welcome to ThePOGG.com!

I'm afraid you would have to provide a far clearer account of what the issue is before we could assist you.

Thanks,

ThePOGG

User icon
GSM
June 14, 2021

It is no betboo, It is Betamo. I have complain to betamo.

User icon
GSM
June 14, 2021

I won 1500 with online casino. Since month I try to get my money, but betamo comes with all kinds of excuses for not paying that.

I have money deposit with my join account with my wife which is also mine.

I have asked bank for official letter to show that account belongs to both of us. I have sent bank statements, which state nse names together, address and account number.

I sent bank pass with our names together. But I also have my bank card with my name with the same account.

They have accepted everything. but if i start uploading everything in the site, camcellen my cashout.

All proofs come in PDF file. Everything is now digital.

They ask for IPG or PNG format. I do that with that format, they still don't accept.

Come up with various stupid reasons for not releasing money.

User icon
thepogg
June 20, 2021

Hi GSM,

You already have a complaint file open about Betamo. As such this case file will be closed.

ThePOGG

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Agreement

GSM consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetBoo
  • Malta Gaming Authority

June 11, 2021

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