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Betboo - Cashout


Declined - This complaint is both a duplicate of an already submitted complaint and not about Betboo.

Read our Betboo Review.

Player's Complaint

This is really ridiculous. I am busy for almost one month explaining and to provide the all evidence of my join card account and you coming non-stop with stupid reasons. All conversations will be sent to my lawyer because we were all done with all evidence en explanations. And I have got a message from you, that I can upload all documents and make cash out. In the attachment, you can find all explanations and evidence. So it is enough from my side

Psychologically I am completely broken. I already sent an email to my lawyer today. They are not only going to ask you for my honest money, but also compensation for my current health situation.

[EDIT], I had spent my spare time on online casino.

Now my health is deteriorating because of your behavior.

That's why I was forced to go to a lawyer.

I will send you the application to my lawyer in the attachment. I don't care how are you going to read that. If you accept customers from the Netherlands, you must also master the language.

But I'm not going to stop here. I go to all kinds of authorities, consumers, everywhere I'm going to name your name, as an unreliable source for online casino.

Read the casino review

4 Responses

User icon
June 13, 2021

Hi GSM - welcome to!

I'm afraid you would have to provide a far clearer account of what the issue is before we could assist you.



User icon
June 14, 2021

It is no betboo, It is Betamo. I have complain to betamo.

User icon
June 14, 2021

I won 1500 with online casino. Since month I try to get my money, but betamo comes with all kinds of excuses for not paying that.

I have money deposit with my join account with my wife which is also mine.

I have asked bank for official letter to show that account belongs to both of us. I have sent bank statements, which state nse names together, address and account number.

I sent bank pass with our names together. But I also have my bank card with my name with the same account.

They have accepted everything. but if i start uploading everything in the site, camcellen my cashout.

All proofs come in PDF file. Everything is now digital.

They ask for IPG or PNG format. I do that with that format, they still don't accept.

Come up with various stupid reasons for not releasing money.

User icon
June 20, 2021


You already have a complaint file open about Betamo. As such this case file will be closed.


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GSM consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetBoo
  • Malta Gaming Authority

June 11, 2021

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