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BetChain - Dont get bonus

Ruling

Resolved - This player has become non-responsive to our requests for additional information. As such we assume they have resolved their issue on their own.

Read our BetChain Casino Review.

Player's Complaint

I have already sent tens of e-mails but do not get anything back and in the live chat they say that I must send an e-mail because I cannot find this advertised every time and I enter the payment bonus but I have never received a bonus think son 5000 euros in total deputy would like a solution

Read the casino review

3 Responses

User icon
ThePOGG
October 29, 2019

Hi peterpan - welcome to ThePOGG.com!

Can you please provide a detailed description of exactly what the issue is here?

Thanks,

ThePOGG

User icon
ThePOGG
November 8, 2019

Hi peterpan,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
November 15, 2019

Hi peterpan,

If we haven't heard from you by Friday the 22nd of November I'll assume you no longer require our assistance with this issue and close this complaint.

Thanks,

ThePOGG

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Agreement

peterpan consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetChain
  • Curacao eGaming
  • Direx N.V.

October 29, 2019

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