BetHard - account blocking and no give my money

Hi esavk - welcome to ThePOGG.com!

What you describe is a standard anti-fraud procedure. Given that you have made significant deposits the operator are subject to a legal obligation to confirm that you are in the legal owner of said funds before they make any transfers to you. Based on your submission it would appear that you have provided inadequate evidence that the deposited money was yours.

You've then informed them that the account information that you provided was inaccurate (i.e. you had not kept this up-to-date) which is in violation of term 5.2 of the Bethard terms of use and updated it with a phone number that cannot be verified to belong to you.

In short, Bethard have reasonable grounds under these conditions to have concerns that the person named on this account may not be the person operating the account.

Before we can do anything to help you, you need to go back to the operator and provide sufficient evidence to demonstrate that you are the lawful owner of the funds that were put into play.

Once you have done this let us know.

Thanks,

ThePOGG

I sent documents to [email protected]

Hi esavk,

Thanks for your email. However these screen shots do not demonstrate where the money has come from, which is what the operator is trying to establish.

You need to provide Bethard with documents showing a paper trail for the money's source. I would assume that this is your salary, but sale of other assets or other source of funds is possible.

Once you have provided Bethard with this information let us know.

Thanks,

ThePOGG

i wrote them. i had some cash . i bought paysafe with cash from tobacco shop. (900 euro) two days later, i loaded 50 euro the same way(50 euro). how can I prove it? Take a picture with 1000 euro :) i can do it:) you can ask them to verify it.

555 euro came to my bank account, I've depoaites 550 euros on him again ( bank transfer).you can see in the pictutes..

you can tell what you want

I write because there is no answer yesterday.

except the money I saved I get money from my husband. Let me show you how much he wins? if the money was not mine, how can i deposit und withdraw money my bank account.? and they say the high amount of 2000 euros For (30 days) I didn't deposit 2000 euros every month. There was no problem I've betted for months. tell us what you need And i can do it

Hi esavk,

As stated previously, you need to demonstrate how you came into possession of these - i.e. your source of income.

ThePOGG

I sent documents to [email protected] Again check please

Hi esavk,

It is not us that are verifying you. Documentation needs to be provide to the operator. I will say however that a payslip of this nature - that contains nothing that is verifiable - is very unlikely to be sufficient by itself. You will need to show account statements showing the financial transactions.

Thanks,

ThePOGG

Hi esavk,

Have you submitted your documents to Bethard?

Thanks,

ThePOGG

Hi esavk,

I'm following-up on the above?

Thanks,

ThePOGG

Hi esavk,

If we have not heard from you by Friday the 10th of January I'll assume that you've managed to resolve this issue on your own and close this complaint.

Thanks,

ThePOGG