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BetItOn - Not paying me

Ruling

Resolved - Both the submitting complainant and Betiton Casino have informed us that this issue has been resolved and the player has received their funds.

Read our Betiton Casino Review.

Player's Complaint

Hi

I joined up with above Online bookie over 3 weeks ago and requested £2250.00 in withdrawals

Its been now 3 weeks as they want ID

I sent all the IDS and kept getting APPROVED emails like

Dear [EDIT],

Thank you for playing at Betiton.

We would like to advise you that the documentation sent in by yourself has been received and approved.

We thank for your co-operation.

Sincerely yours

Betiton

Every day i ask for my money and they say we need ID afer ID

Today they still want ID's - I have gave them all the ID's from bank statements showing actual BETITION amounts going out of my account

They still messing me around

I am actually scared they are a FAKE company and dont want to pay

Please HELP

Read the casino review

8 Responses

User icon
ThePOGG
August 28, 2020

Hi mseta01 - welcome to ThePOGG.com!

Specifically what document requests are outstanding?

Thanks,

ThePOGG

User icon
MSeta01
August 28, 2020

I have sent EVERYTHING possible to them and they have another ID waiting

I give them that ID and another one is requested

I sent them EMAILS after email with this ID and that ID and they WANT more

latest is they want my passport showing all 4 corners

User icon
ThePOGG
August 31, 2020

Hi MSeta01,

Have you sent a clear photo of your passport showing all four corners?

Thanks,

ThePOGG

User icon
MSeta01
September 1, 2020

Hi

Yes I have sent a CLEAR copy of passport showing all 4 corners

User icon
ThePOGG
September 3, 2020

Hi MSeta01,

When did you send this? Has the operator responded to this submission?

Thanks,

ThePOGG

User icon
ThePOGG
September 10, 2020

Hi MSeta01,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
MSeta01
September 10, 2020

Hi

Yes FINALLY they paid me

I would not TRUST them as they are paid payers

Thanks again to POGG

User icon
ThePOGG
September 13, 2020

Hi MSeta01,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

MSeta01 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Betiton
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Aspire Global International Ltd

August 28, 2020

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