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Betmotion - block my account without reason and confiscate my 3380$
Ruling
Resolved - A verification issue has been resolved and the player has confirmed that Bet Motion has now paid them in full.
Read our BetMotion Casino Review.
Player's Complaint
Hello!
I won about 3400$ in Betmotion but when I ordered withdraw they are block my account without any reason.
I sent a lot of documents for verification (passport, utility bill, selfie with passport, visa, selfie with visa and travel confirmation (!!!) because I fly to other country)
They answered me quickly but when I sent all documents and answered for all questions they needed they add me to ignore list.
They said nothing for many days, I contacted them by email several times, got zero answer!
My account still locked and I still not received my 3380$
But I sent ALL documents. My account is fully verified
3 Responses
Hi vorli,
I've managed to get a response from BetMotion. They inform me that you've been paid in full. Can you confirm this?
Thanks,
ThePOGG
Hello!
Yes, I finally got the money.
Many thanks!
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Agreement
vorli consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
January 24, 2018
Hi vorli - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG