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Betmotion - block my account without reason and confiscate my 3380$

Ruling

Resolved - A verification issue has been resolved and the player has confirmed that Bet Motion has now paid them in full.

Read our BetMotion Casino Review.

Player's Complaint

Hello!

I won about 3400$ in Betmotion but when I ordered withdraw they are block my account without any reason.

I sent a lot of documents for verification (passport, utility bill, selfie with passport, visa, selfie with visa and travel confirmation (!!!) because I fly to other country)

They answered me quickly but when I sent all documents and answered for all questions they needed they add me to ignore list.

They said nothing for many days, I contacted them by email several times, got zero answer!

My account still locked and I still not received my 3380$

But I sent ALL documents. My account is fully verified

Read the casino review

3 Responses

User icon
ThePOGG
January 24, 2018

Hi vorli - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
February 15, 2018

Hi vorli,

I've managed to get a response from BetMotion. They inform me that you've been paid in full. Can you confirm this?

Thanks,

ThePOGG

User icon
vorli
February 15, 2018

Hello!

Yes, I finally got the money.

Many thanks!

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vorli consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

January 24, 2018

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