BetOnline.ag - VIOLATION OF POLICY
Ruling
Found for the Player - Despite our repeated efforts to contact BetOnline.ag to discuss this issue we have received no response whatsoever from the operator.
Read our BetOnline.ag Review.
Player's Complaint
I HAVE A GAMBLING PROBLEM AND ASKED THEM TO CLOSE MY ACCOUNT AND SELF EXCLUDE ME FROM THEIR SITE. I ASKED THEM TO DO THIS OVER 50 TIMES AND THEY KEPT ON FEEDING ME LIES AND SAYING IT TAKES 48 HOURS AND THEN I WAIT AND THE ACCOUNT NEVER CLOSED. THEY DIDN'T RESPECT ME OR MY PROBLEM AND NOW I AM DOWN MORE THAN $500,000 YES HALF A MILLION DOLLARS. THEY HAVE NO RESPECT TO PEOPLE WITH THESE PROBLEMS AND HAVE VIOLATED THERE POLICIES.
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Hi lennyz - welcome to ThePOGG.com!
Firstly, please do not type in all caps. It's considered shouting and is uncomfortable to read.
Do you have a copy of any communication where you informed the operator that you wanted to close your account due to gambling addiction?
Thanks,
ThePOGG