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Betsson - closed the account and confiscated the money

Ruling

Found for the Casino - Betsson Casino have provided sufficient evidence to demonstrate a clear and unambiguous breach of terms and conditions.

Read our Betsson Casino Review.

Player's Complaint

blocked my account and do not give money. they use this rule 8.1. my account was fully verified before the game.

support doesn 't answer why they do this.

they say this is their final decision and is not subject to appeal.

why? unclear.

I can send messages with support.

Read the casino review

2 Responses

User icon
ThePOGG
March 10, 2020

Hi gelliii - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
March 27, 2020

Betsson Casino have provided sufficient evidence to demonstrate a clear and unambiguous breach of terms and conditions. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

gelliii consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Betsson
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • BML Group Ltd

March 10, 2020

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