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Betway – has not paid me for months


Found for the Player - Betway have given their standard refusal to discuss complaints with this service. As such this complaint is ruled in favour of the player.

Read our Betway Casino Review.

Player's Complaint

Even after I sent all the documents and had them approved Betway has not paid me and are just making me wait.

Read the casino review

2 Responses

Aug 17, 2017

Hi Mitini93 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.



Sep 08, 2017

Hi Mitini93,

After repeated efforts to discuss this issue with Betway, we have had no response what-so-ever. At this point we have no reasonable expectation of this situation changing.

As a UK citizen your next course of action should be to contact Betway's ADR provider, IBAS. Betway HAVE to respond to them.

Sorry we couldn't be of more help,


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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.