Betway - refusing pay out for no real reason
Resolved - Betway have informed us that this issue has been resolved with the player. The player is non-responsive to our requests for an update so we assume they're happy.
Read our Betway Casino Review.
After creating an account dating way back to 20/06/18 I deposited £30 and placed a losing bet.
From the resulting loser I was given a free bet and won £400. Since then Betway have refused to pay out this amount. Loads of emails and live chat conversations have taken place but they're still refusing.
I have provided the following:
ID Back and front
Selfie with ID
Proof of address
Debit card front and back
I have sent the above multiple times and happy to provide the docs again if it gets me anywhere this time.
The bet in question: [EDIT]
If you need any further information let me know. Happy to provide all the emails I have sent without response.
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