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BetZest - Closed account


Declined - This player has been repeatedly identified engaged in activities prohibited by terms and conditions. That they've been caught again is no surprise to us.

Read our Betzest Review.

Player's Complaint


I deposited betzest 100€ to get 100€ welcome bonus for casino games at 09.03.2020.

I started playing with 3€ bet and I played slots. After completing wagering requirements i had 182,75€ on balance and I tried to withdraw.

After sending some documents what they asked my withdrawal was processing and today I got message where they told me they will cancel my all winnings and close my account.

This casino blamed me to linking with another account and i have played there once!

I have done absolutely nothing wrong and now they don't answer to me anymore.

I always read casino terms and conditions with carefully.

I want my winnings or see all evidence against me (they have nothing).

Read the casino review

1 Responses

User icon
April 3, 2020

Hi jerb808,

I'm afraid we're going to decline all 5 of the complaints you have submitted over the course of today.

Of the 5 complaints you have submitted historically, 4 of the 5 operators you submitted complaints about provided sufficient evidence to demonstrate that your account is unnaturally associated with other player accounts in contravention of operator terms of use. The remaining complaint, against Bet Rebels, the operator refused to respond to this service, but they did make clear in their correspondence to you that they also believed your account to have violated 'multi-accounting' based rules.

Of the 5 complaints you have submitted today, two are the same complaint against 18Bet (submitted once under the jerb808 handle and once under a new jere1994 handle) in which it is apparent that the operator believes you to be involved in some form of multi-accounting infraction, one is the same complaint you previously submitted against Casino Gods (previously under jerb808 and now via jere1994) where we have already ruled in favour of the operator due to multi-accounting related violations, one is the Bet Rebels complaint submitted again (previously submitted under jerb808 and now via jere1994) and the last complaint, against BetZest, is clearly another instance where the operator believes you to have violated multi-accounting rules.

In total - once we strip out the duplicate complaints - that is a total of 7 different operators who have all concluded that you are not acting in a manner that is compliant with their terms of use, 4 of which have already provided us with sufficient evidence to verify their claims.

We do not act as the ADR for any of the operators you have complained about today and as such are under no obligation to review your claims. That being the case we're going to decline any further part in represent you in these claims.


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jerb808 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • BetZest
  • Curacao eGaming
  • Sporting Tech N.V.

April 3, 2020

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