Betzest - wouldnt pay

Ruling

Resolved - Both the submitting complainant and Betzest have informed us that this issue has been resolved and the player has received their funds.

Read our Betzest Review.

Player's Complaint

Hello There,

I deposited my funding through interact etransfer to this site. when I had some winnings I want to withdrawn funding. They first refused by telling my account verification is not validated.

After my account fully validated they are still not paying it by telling I have to wait than notice that my withdrawn request cancelled and they provide following massage :Dear Customer, this method is unavailable for the moment. Please try make a new withdraw request tomorrow . Thank you for the understanding.

Next day i try to complete withdrawn same story line, I have to wait and they still not process my withdrawn request. My account balance is still EURO490.33

I need your assistance to deal with this group.

Thanks,

Read the casino review

5 Responses

ThePOGG

May 28, 2020

Hi koray002 - welcome back!

It sounds like the operator are having issues with this payment method at the present time. Have you discussed an alternative payment method with them?

Thanks,

ThePOGG

koray002

May 28, 2020

Hi There, Thank you for prompt respond. I suggested alternative payment method through chat discussion but they are not offering alternative payment. I got told to wait but they are not telling wait period. Please advice ! Thanks [EDIT]

ThePOGG

June 11, 2020

Hi koray002,

Betzest inform us that this issue has been resolved. Can you confirm?

Thanks,

ThePOGG

koray002

June 11, 2020

hi, thank you the case is resolved

ThePOGG

June 16, 2020

Hi koray002,

Thanks for letting us know - it is appreciated!

ThePOGG