– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Big Dollar - Closed my account and took all my winnings without any reason


Found for the Player - Big Dollar Casino have been non-responsive to this complaint. As such we have to support the player's claim.

Read our BigDollar Casino Review.

Player's Complaint

Hello everyone !

I started playing Slots and Roulette ...I arrived at an amount 18.000 usd and a few .

after a week my account is closed without a reason ! and without receipt any email or phone call to inform me of this decision.

after several attempts to communicate with the casino's support on the live chat

the first minform that I should have a phone call to check my data, and quickly left the cat without any explanation and the other told me that the registration is wrong (malgres that I have not yet sent any piece identity or piece of evidence of identity.

the last one informed me that I should have a call right away but nothing happened.

I am directed to you thepogg !to solve my problem with this casino

because I smelled the scam really !!

and I arrived at a situation that I could not sleep

because of what happened to me .

Please Help ....God bless you !

Read the casino review

2 Responses

User icon
June 17, 2019

Hi slimsat791 - welcome to!

Unfortunately you've chosen to play with a group that is both negatively listed with this service and who are inconsistent in their management of complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation is low.



User icon
July 12, 2019

Hi slimsat791,

Sadly after repeated efforts to raise this issue with BigDollar Casino we have received no response what-so-ever. At this juncture I have no reasonable expectations of this changing.

Sorry we could not be of more help!


Leave a Reply

You must be logged in to post a comment.


SLIMSAT791 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Big Dollar
  • Curacao eGaming
  • Genesys Technology N.V

June 17, 2019

United States country flag