BigBoy Affiliates - non-payment

Ruling

Resolved - An issue where payments were consistently being delivered a month late appears to have been resolved and BigBoy Affiliates are now paying on time.

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Player's Complaint

Hi ThePOGG - being frustrated with BigBoy Affiliates I contacted [EDIT], CEO of Caddell. He got them to talk (I have ceased to get any responses from them) and apparently there was an 'accounting error' whereby my payment were being made 2 months in arrears, i.e. January paid 9 March instead of February. He copied me an e-mail from BigBoy who accepted this was wrong (remember my last post to you where they told me it was supposed to be this way, which we agreed was BS!). I was told I'd be paid OK this month and from then onwards it'd be normal.

Unfortunately this wasn't the case - I got £110 for Jaunuary last week, but I am owed £453 for February. BigBoy won't answer as usual, and [EDIT] isn't either, perhaps he's fed up with it! Now as you are aware, EGASS don't allow 2 invoices live at once, so as soon as January's £110 was paid last week, I submitted a follow-up invoice for £453 for February via the interface, which I was also copied to via my e-mail. Needless to say no sign of payment and I cannot get a response from anybody. According to [EDIT]'s forwarded e-mail (see below) this should have been squared-up this month and then going forward normal payments within 10 days of the previous month ending. It's even worse as it seems I will also earn more this month so the issue will continue into April.

I've tried all avenues here so perhaps it will take some intervention?

Thanks, [EDIT]

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