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Billion Vegas - refusal to pay out

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Billion Vegas Casino Review.

Player's Complaint

Refused to pay out my winnings and have since disabled chat facility and ignoring countless emails.

Read the casino review

3 Responses

User icon
thepogg
November 16, 2021

Hi dbon37 - welcome to ThePOGG.com!

What reason did the operator give for non-payment?

Thanks,

ThePOGG

User icon
thepogg
November 27, 2021

Hi dbon37,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
December 4, 2021

Hi dbon37,

If we haven't heard from you by Friday the 17th of December I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

dbon37 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Billion
  • United Kingdom Gambling Commission
  • Malta Gaming Authority
  • Aspire Global International Ltd

November 15, 2021

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