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Bingo Knights - Im Still waiting my payment 1910 after months

Ruling

Resolved - As the player has become non-responsive we assume that they have received their cashout from Bingo Knights and consider this issue resolved.

Read our Bingo Knights Review.

Player's Complaint

I request withdrawal that was approved on june 2016-06-24 transaction 73891, they aways have just excuses no one there actually willing to help. I keep calling their custumer service and email I'm send email to them they either don't give me answers just lot excuses I have not my money and I need your help

Read the casino review

4 Responses

User icon
ThePOGG
August 23, 2016

Hi goncalves - welcome to ThePOGG.com!

Before we can do anything to help you I need you to provide me with the username and email address you use at BingoKnights. Once I have those I'll contact the operator and see what I can find out for you.

Thanks,

ThePOGG

User icon
goncalves
August 23, 2016

My usename is [EDIT] Email adress [EDIT]

User icon
ThePOGG
September 12, 2016

Hi goncalves,

I've had response from BingoKnights about this issue. They tell me that you play with multiple brands in their group and had withdrawals concurrently at 3 different brands. Due to processor restrictions they could only pay one withdrawal per week.

Regardless, they've told me that the final cheque should already have been sent out and received. Can you confirm this?

Thanks,

ThePOGG

User icon
ThePOGG
September 23, 2016

Hi goncalves,

If I haven't heard from you by Friday the 30th of September I'll assume this issue has been resolved and close this complaint.

Thanks,

ThePOGG

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Agreement

goncalves consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

August 23, 2016

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