– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Bitstarz - Denied my cashout of 974.00


Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Bitstarz Casino Review.

Player's Complaint

I have screenshots of the wage requirements being met I completed and had 974 usd and I confirmed cashout bitcoin address and then recieved an email saying i had forfeited my winnings because of having a bonus still active which is not true as I had completed said deposit bonus and even if I was able to have some of the winnings half hat would be fine but I won the money fair and square and please help me get what's mine!

Read the casino review

3 Responses

User icon
October 6, 2022

Hi wylove1111 - welcome to!

Do you have a copy of your correspondence with the operator?



User icon
October 15, 2022

Hi wylove1111,

I'm following-up on the above?



User icon
October 22, 2022

Hi wylove1111,

If we haven't heard from you by Friday the 4th of November we will assume you no longer need our assistance and close this complaint.



Leave a Reply

You must be logged in to post a comment.


wylove1111 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bitstarz
  • Curacao
  • Dama N.V.

October 5, 2022

United States country flag