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Bitstarz - Sister casino self exclusion


Found for the Casino - Self-exclusions at Curacao licensed gambling operators only apply to the property that you request them at. They do not transfer over.

Read our Bitstarz Casino Review.

Player's Complaint

Hello bitsrarz let me open account when I already had self exclusion at the sister account play amo an king Billy casino I would like all my refunds back

Read the casino review

2 Responses

December 28, 2019

Hi missy32 - welcome back!

BitStarz run on a Curacao license. The Curacao licensing system does not carry self-exclusions over to other properties on the license. Unless you have self-excluded at BitStarz there is nothing we can do to help you in this instance.



December 29, 2019

Ok thankyou also the other complaint about bitstarz how is that going

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Missy32 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bitstarz
  • Curacao eGaming
  • Direx N.V.

December 28, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.