Bob Casino - Cash out

Hi sahtu9394 - welcome back!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Hi sahtu9394,

I've spoken to Bob Casino about this issue and they inform me that unfortunately the payment method you deposited with does not support withdrawals.

They have offered you several alternative withdrawal options but you need to make a minimum deposit to activate these.

Please select one of these methods, make a small deposit, then place your withdrawal and let us know when you receive your funds.

Thanks,

ThePOGG

Hi sahtu9394,

Have you managed to resolve this issue?

Thanks,

ThePOGG

Hi sahtu9394,

I'm following-up on the above?

Thanks,

ThePOGG

Hi sahtu9394,

If we haven't heard from you by Friday the 18th of October I'll assume you've managed to resolve this issue and close this complaint.

Thanks,

ThePOGG