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Bob - Illegal betting

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Bob Casino Review.

Player's Complaint

On April 2, BOB SPORT rejected my withdrawal on the grounds of illegal betting and closed my account

Read the casino review

8 Responses

User icon
ThePOGG
April 7, 2021

Hi zlz123456 - welcome to ThePOGG.com!

Please confirm the url of the operator you are complaining about and provide more details regarding what has happened.

Thanks,

ThePOGG

User icon
ThePOGG
April 18, 2021

Hi zlz123456,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
April 25, 2021

Hi zlz123456,

If we haven't heard from you by Friday the 7th of May I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

User icon
zlz12356
April 25, 2021

The address of that website is （www.bob.com），and this website is also a sponsor of the Dortmund football team.

User icon
zlz12356
April 25, 2021

If you need me to provide other evidence, you can send me your contact information, and I will send the evidence to you.

User icon
thepogg
May 2, 2021

Hi zlz12356,

Which geographic location are you setting your VPN to in order to access this site?

Thanks,

ThePOGG

User icon
thepogg
May 8, 2021

Hi zlz12356.

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
May 15, 2021

Hi zlz123456,

If we haven't heard from you by Friday the 28th of May I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

zlz12356 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Bob
  • Curacao eGaming
  • Direx N.V.

April 7, 2021

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