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Found for the Player - Despite our repeated efforts to contact BoomBet Casino regarding this issue we have received no response what-so-ever from the operator.
Read our BoomBet Casino Review.
On the 6/3/18 I deposited money on a casino called Boombet. I won a rather large amount but due to regulations I was only able to withdraw $500 in which I did on the 7/3/18. My withdraw was accepted and I was waiting for the funds.
On the 14/3/18 I contacted a support person who advised me I needed to fill out some documentation for the funds to be wired to my account.
This was done and they are saying they sent my winnings to my bank on the 20/3 and it takes up to 10 days. I haven't seen a. ive asked for a bank trace reference but they just say the money has been sent. I ask to make sure its was sent to right account but no answer just ignored. The contact person is [EDIT] who can only chat by email and not on the phone.
[EDIT]
Hi Ausbrad84,
Unfortunately after repeated efforts to communicate with BoomBet about this issue we've received no response what-so-ever. At this juncture I have no reasonable expectations of this position changing in the near future.
As BoomBet do not appear to hold any gambling license we cannot even direct you on to a regulator.
Sorry we could not be of more help!
ThaPOGG
The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.
Disclaimer:
The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.
Hi Ausbrad84 - welcome to ThePOGG.com!
Before we go any further I need to make you aware that BoomBet is both Blacklisted with this site and part of a group that are routinely non-responsive to complaints posted with this service. While I will make every effort to contact the operator on your behalf, you need to be aware from the outset that the chances of success are low.
Thanks,
ThePOGG